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At Sumdaya, we are committed to providing exceptional customer support.
Our dedicated team is ready to assist you with any inquiries or concerns you may have.
Whether you’re a current customer or simply curious about our services,
we’re here to ensure your experience with us is smooth and enjoyable.
Terms and Conditions
THIS AGREEMENT is between Sumdaya (Referred to as "us", "our" or "we" in these terms) and the visitors to our website (Referred to as "you" or "your" in these terms).
Nature of the Website
Sumdaya is an informational website that provides insurance services. None of the information you read on Sumdaya should be taken as investment advice in any way. Sumdaya is not an investment adviser and you agree to not cite Sumdaya as the reason or cause for making any investments.
Terms of Use
  1. You may use this website provided you agree to the terms of use detailed below. If you use the website, you will be deemed to have accepted these terms. If you do not agree to these terms of use, you must not use this website.
  2. We reserve the right to change these terms of use at any time by posting any changes on the website. The new terms will be effective immediately after they are posted, and by continuing to use this website you will have deemed to have accepted the new terms.
Intellectual Property
Our website and all of the related pages including but not limited to contents, software, code, graphics, or other materials contained in or electronically distributed on this website are owned by us or licensed to us and are protected by copyrights, trademarks, service marks, patents or other proprietary rights or laws. The unauthorized use of any copyrighted materials; trademarks or any other intellectual properties without the express written consent of the owner is strictly prohibited.
Copyright and Use of Materials
  1. We recognize that when you obtain access to our website, your computer downloads a copy of the material on this website. By obtaining access to our website, you agree that you will use the material for your personal use only, and not for any commercial purposes whatsoever. You are responsible for acting in compliance at all times with all applicable copyright laws.
  2. In particular, notwithstanding the provisions of paragraph 4 above, you may not do any of the following without obtaining prior written permission from us:
    • Redistribute, modify, adapt or vary any contents of our website.
    • Remove any copyright or trademark notices from any copies of the content.
Links to Third-Party Sites
This website may contain hyperlinks to websites owned and controlled by third parties which are not under our control. We are not responsible for the contents of any linked third-party sites. The links are provided for your convenience and any such links do not imply endorsement by us of the site nor does it imply that there are any associations between us and the operators of the site.
Warranties
  1. We do not give any warranties, conditions, guarantees, or representations, expressed or implied, relating to information contained on this website or on any websites to which it is linked.
  2. We make no representations or warranties concerning the accuracy, completeness, or suitability for any purposes of the information and related graphics contained on this website or on any websites to which it is linked, or that such information is up to date.
  3. We do not warrant that our website or any websites to which it is linked, or any relevant servers are free of computer viruses or other harmful applications.
Use of information
You agree that we may collect, store and use information about you in accordance with our Privacy Statement.
Limitation of Liability
  1. To the extent permitted by law, all implied terms are excluded.
  2. We shall not be liable to you (Except in respect of injury, or death of any persons resulting from our negligence or fraud) regardless of the form of actions, whether in contracts, torts (including negligence and breach of statutory duty), strict liabilities, or otherwise, for any losses of profits, businesses, contracts or revenues, or for any special, indirect or consequential or other losses or damages of any nature whatsoever arising directly or indirectly out of your access to or use of our website. Any decisions you make based on information contained in this website are your sole responsibility.
  3. If you enter our website you agree that paragraph 8 relating to the limitation of liability is reasonable and that it reflects the nature of our website.
Indemnity
You must indemnify and keep us indemnified fully against all liabilities, damages, claims, losses, costs, and expenses, which we may incur to a third party or you as a result of your breach of the provisions of this agreement.
Severance
If any terms of this agreement are held by any competent authorities to be invalid or unlawful or unenforceable, they shall not affect the enforceability of any of the remaining terms of this agreement.
Third Parties
To the extent that this website is published or hosted by a third party on our behalf, the third party will not be responsible for the accuracy of its contents.
Privacy Policy
Sumdaya asks for and uses your personal information and is committed to keeping this information secure and protected. This Privacy Policy explains why we require personal information and how we collect, use, disclose and secure your personal information.
This Privacy Policy applies to the personal information we collect from you and from third parties both, online and offline but does not apply to any personal information collected by third parties from you.
By accessing or using the Website and Mobile Application, you signify that you have read, understood, and agreed to be bound by this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Therefore, we encourage you to review this Policy each time you access our Services on our Website and Mobile Application. We may also choose to notify you of material changes to the Privacy Policy by email or by means of a notice on our home page.
Collection of User Information
To create an account on Sumdaya, you must provide us with the basic details and information required as part of our Customer Identification process and you agree to this Privacy Policy, which governs how we treat your information. During the use of our Services, Website, and Mobile Application, we may collect information about you from you and from third parties. While some information must be mandatorily provided, others are optional and certain portions of the information will remain private and some will be shared with associated third parties. All information you provide to us is voluntary. This information is including but is not limited to the following:
  • Information about you when you register or when you use our Website and Mobile Application.
  • Personal and financial information like your name, email address, contact number, gender, date of birth, contact information, address, etc.
  • Information about your transaction history like spending data, through our app, etc.
  • We may also collect other personal information such as SMS, contacts, location data, mobile device data, etc.
  • Your unique identifiers such as username, password, preferences information, and transaction history.
  • Information is collected through your Facebook, Twitter, LinkedIn or other social media accounts which have been linked to the account on the Website and Mobile Application.
  • Information that you provide when you write directly to us (including by email) or provide us over the telephone.
  • Any other information that Sumdaya is required to collect as per a specific mandate from any bank or as a requirement under applicable law.
  • Aggregate information and electronic data – Like the pages viewed, how you navigate through the website and interact with web pages, etc.
By registering for a Sumdaya account or beginning an application on the Sumdaya website or mobile application for any product or service, you are consenting to be contacted by us by written notices, email messages, text messages, WhatsApp, or telephone, and, in connection with any such telephone calls, you consent to the use pre-recorded or artificial voice messages and/or automatic dialing devices, at any telephone number associated with your Sumdaya account, including mobile telephone numbers or at any email address or mailing address we have for you in our records or from other public and nonpublic databases we may lawfully access. You agree that Sumdaya may contact you using the information you provided with information and offers of services available through the Sumdaya website and mobile application.
The information we collect about you will depend on the products and services we offer, on an ongoing basis. If you do not allow us to collect all the information we request, we may not be able to deliver all these services effectively.
You understand that, by creating an account or by registering through third-party sites, we and others will be able to identify you by your Sumdaya profile. However, we will not be liable under any circumstance for the generation of your profile or the information you provide therein. Sumdaya will also not be liable for any information collected in the form of SMS, contact, media, or any other sources that the users might upload, the data collection process may extract, and the use and misuse thereof.
All the information that you shall provide us is voluntary, including sensitive personal information. You understand that Sumdaya may use certain information of yours, which has been designated as ‘Sensitive personal data or information under the IT Rules for the purpose of providing you with the Services and for sharing the information only with affiliates who are subject to this Privacy Policy, as will be explained further below.
Third-Party Sharing of Your Information
We will take utmost care to ensure that your personal information is not shared with the public and that your transactions on the Website and Mobile Application are confidential. If we use any third parties for any of these transactions, we will also make sure that confidentiality is maintained with these authorized third parties. We only share your personal information with affiliated third parties as permitted or required by law.
When we share your personal information with vendors and service providers who perform functions on our behalf, we require that they keep your information confidential and secure and that they use it only as is reasonably necessary to carry out their work or comply with applicable law. We may share your personal information with affiliates and as part of joint marketing campaigns with other financial companies.
In addition, personal information may be disclosed or transferred to our affiliates and as part of, or during negotiations of, a merger, consolidation, sale of company assets or equity, financing, acquisition, strategic alliance, or in any other situation where personal information may be transferred as one of the business assets of Sumdaya.
Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of your personal information. We store all the customer data on AWS cloud servers to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls, SSL data encryption, and access authorization controls. In addition, your personal information resides on servers or in areas of facilities that only selected Sumdaya personnel and contractors have access to.
However, you understand and accept that there are no guarantees that data transmission over the Internet will be completely secure and that any information that you transmit to us is at your own risk. We assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access to our Website and Mobile Application and databases or other acts of third parties, or acts or omissions beyond our reasonable control and you shall not be entitled to hold Sumdaya responsible for any breach of security.
Your Choices Regarding Your Personal Information
Personal information that is not collected on the Website and Mobile Application or in connection with the Service is not generally subject to this Privacy Policy. The Website and Mobile Application may contain links to other websites which may collect personal information. For example, Sumdaya may have relationships with various service providers whose services you might find useful and are available to you from the Website and Mobile Application, from websites that are linked to the Website and Mobile Application, or in connection with the Service. Those providers may require you to provide personal information to use their services. Unless expressly provided to the contrary, the privacy policy applicable to that website, and not this Privacy Policy will govern the collection, use, disclosure, and security of your personal information.
You can access all your personal and personally identifiable information that we maintain by logging in to your account and going to “My Profile”. This section of the site is password-protected to better safeguard your information. To protect the confidentiality of such personal information, you should not divulge your password to anyone. You are responsible for all uses of the Website and Mobile Application by any person using your customer ID and password. As a registered user, you can update your physical addresses, phone numbers, education, and employment information at any time on the website.
Tracking, Use of Cookies, Web Beacons, and Similar Tracking Devices
Cookies are small data files that a website stores on your computer. Sumdaya uses cookies for security and to personalize your web browsing experience. We may use cookies for some situations, such as
  • To allocate an identification number to your Internet browser (You cannot be identified from this number).
  • To make our Website and Mobile Application more user-friendly.
  • To determine if you have previously visited the website.
  • To track and report on website and online campaign performance.
  • To identify other pages or third-party websites you have accessed.
  • To detect fraud and for security purposes.
  • It is possible for you to configure your browser so that it does not receive cookies. However, this means you will be unable to use secure services that require cookies in order to participate. Some of those services include (But are not limited to) our online application and some member features.
Information from Advertisements on Other Websites
We place and track advertisements on third-party websites. Like many advertisers, we advertise our products and services, and we contract with third parties to place advertisements on websites not affiliated with us where we think the advertisements are likely to be most relevant. These advertisements may contain cookies or other mechanisms that allow tracking of your response to our ads. We and our contracted third parties track and report the performance of our advertising and marketing campaigns by using cookies, web beacons, and other similar technology, which may be used to collect and store information about user visits, page visits and duration, and the specific ad or link that the user clicked on to visit the site. No personally identifiable information is stored during this process.